OpenAI: Scandals and Secrets

There’s always some drama going on with OpenAI, the developer of the popular generative AI chatbot ChatGPT. Employee revolt, mysterious decisions, and concerns over safety have become its inseparable part.

OpenAI became widely known to the public in November 2022 with ChatGPT’s release. The app made a real boom, gaining 1 million users in 5 days. According to UBS Research, ChatGPT is the fastest-growing app in history. In 2024, ChatGPT has over 100 million monthly active users.

Over time, OpenAI continues to improve the app and introduces new versions. The recent one, GPT-4o was launched in May, bringing new features, including voice conversations and improved image and video capabilities.

OpenAI’s main mission is to build an Artificial General Intelligence (AGI) system that can outperform human cognitive capabilities. As the company is growing, so does the number of scandals and controversies around it. Further, we mention some of the loudest ones:

• Scarlett Johanson’s accusation of OpenAI for using her voice without permission
• Sam Altman’s firing and rehiring within a week
• Founders and senior employees leaving
• Elon Musk’s conflict with OpenAI

Scarlett Johansson Speaks Out Against OpenAI for Using Her Voice Without Permission  

It all started when OpenAI introduced its new model, the GPT-4o in May. One of the model’s features is the ability to recognize and process speech. In a demo by the company, you can hear how the bot changes its tone after a request to be sarcastic. The voice to which it responds was named Sky by OpenAI. 

Commenting on the demo, some users pointed out that Sky sounded similar to Hollywood actress Scarlett Johannson in the movie “Her,” where she impersonated Samantha, a virtual AI assistant. Soon, the actress, herself, reacted to Sky and accused OpenAI of using her voice without consent. Johannson wrote a statement, where she mentioned that in September 2023, OpenAI CEO Sam Altman offered her to be Sky’s voice. The actress declined the offer. Two days before the ChatGPT-4o was launched, Johannson’s agent received another letter from Sam Altman asking her to reconsider. According to the statement, before they could connect, the system was out there. 

As a response, OpenAI paused Sky. At the same time, the company published a press release saying they didn't intend to make a voice similar to Johansonn’s; Sky’s voice was chosen through casting. 

What’s the deal with Sam Altman? 

Although it’s impressive that so many OpenAI employees stood up for the CEO, there’s the other side of the story. Recently, Helen Toner talked about what happened and why the board decided to fire Altmanm at the TED AI Show. She said people were afraid that without Altman OpenAI would be destroyed. Also, they didn’t want to lose the promised equity stake of the multi-billion dollar company. She described Sam Altman’s leadership as psychological abuse. According to Toner, Altman couldn’t be trusted with being open with the board, and there were cases when he held back important information. For example, Sam Altman didn’t inform the board about the release of ChatGPT in advance. Another issue mentioned by Toner was Altman’s lying about safety practices. She said Altman tried to get her fired after she wrote a research paper talking negatively about Open AI’s approach. At the end, Toner pointed out that in 2019 Altman was fired from Y Combinator for deceptive behavior.

Elon Musk Against OpenAI. The Never Ending Dispute 

Despite OpenAI becoming widely known in recent years, it has a longer history. The company was founded by Elon Musk, Sam Altman, Greg Brockman, Ilya Sutskever, Andrey Karpathy, and others in 2015 as a non-profit.  
 
Elon Musk, who was also the biggest investor in OpenAI, left in 2018 because of a “conflict of interests.” That conflict took new forms through the years. Elon Musk regularly speaks about OpenAI criticizing the company for its strategy. Mainly, he is dissatisfied with the company’s transition from an open-source model toward a closed-source in 2019. In different posts, Musk says that ChatGPT doesn’t pursue the interests of humanity, but maximum profit. The matter got to a point when in March 2024 he sued OpenAI for changing its initial business model and required compensation. 

OpenAI, as a response, published letters that revealed in 2018, that Musk suggested the company’s acquisition by Tesla. OpenAI says in 2017, together with Elon Musk they realized that the next step for their mission was switching to a for-profit entity model. However, Musk left when his offer to attach OpenAI to Tesla was refused. While leaving,  he said that there’s a need for a competitor to Google/DeepMind in terms of AI and that he would do it himself. In 2023, Musk founded xAI, an open-source company behind the development of Grok, a competitive bot to ChatGPT.  

Key People Keep Leaving OpenAI   

Not only Musk disagrees with OpenAI’s steps and decisions. The company has seen many of its founders, scientists, and researchers gone. Although they mainly leave quietly, the reasons for quitting the hottest AI startup remain uncertain.

During recent months, founders Andrey Karpathy, and Ilya Sutskever, both considered as among the brightest brains in AI, announced they are leaving to work on personal projects.

While Andrey Karpathy and Sutskever may present intriguing projects, a promising startup started by former OpenAI employees is already gaining traction. We are talking about Anthropic, an AI company co-founded by seven former OpenAI employees, including the CEO Dario Amodei, and his sister Daniela Amodei, who is the president. Previously, Dario served as the vice president of research at OpenAI, and Daniela as vice president of safety and policy. The siblings founded Anthropic in 2021 as an AI safety research lab. They have built Claude, an ethical AI that is one of GPT’s main rivals. 

Recently, Anthropic welcomed Jan Leike, a former key safety researcher at Open AI.

   

Several days before, Jan Leike wrote about why he was leaving OpenAI in a Twitter thread.  He mentioned having disagreements with OpenAI about core priorities and the ways to control AI systems. Leike said he believes the company needs to provide much more computational power for getting ready for the next generations of models, on topics such as security, monitoring, and social impact. He concluded: 

“Over the past years, safety culture and processes have taken a backseat to shiny products. We are long overdue in getting incredibly serious about the implications of AGI. We must prioritize preparing for them as best we can. Only then can we ensure AGI benefits all of humanity.”

 OpenAI’s Models Are Close to Human-Level Intelligence  

In early 2024, Sam Altman said that artificial general intelligence could be developed in the close-ish future. The next generation of AI systems is supposed to outperform humans' cognitive tasks. It would be able to learn on its own, understand human emotions, and adapt its communication style among other abilities. Regarding the concerns that technology may replace people in jobs, Sam Altman said during the World Economy Forum that the change will be much less than people think. 
Recently, OpenAI formed a new AI Safety and Security Committee to evaluate and develop the company’s AI systems. With this move, the company is supposed to increase its focus on AI safety, which may eventually lead to more trust and less scandals. 

Final Remarks 

With ChatGPT-5 supposedly on the horizon and an over $80 billion valuation, OpenAI continues to be one of the brightest AI companies. Despite the scandals, the startup's pace of developing new technologies hasn’t slowed down. To improve its models’ content delivery capabilities, OpenAI has made partnerships with several news and social media companies, including Reddit and The Atlantic. It wouldn’t be an exaggeration to say that the world is curious to see which big news the AI company has up its sleeve, and how previous scandals will shape its future.